Are you frustrated with your Whirlpool washer getting stuck on the sensing cycle? You’re not alone. Many users have reported this issue, and it can be caused by a variety of factors. In this article, we’ll delve into the possible reasons behind this problem and provide you with step-by-step troubleshooting and solutions to get your washer up and running smoothly.
Understanding the Sensing Cycle
Before we dive into the troubleshooting process, it’s essential to understand what the sensing cycle is and how it works. The sensing cycle is a feature in modern washers, including Whirlpool models, designed to detect the size of the load and the type of fabric being washed. This cycle helps the washer to adjust the water level, wash time, and spin speed accordingly.
During the sensing cycle, the washer will fill with water, agitate, and then drain to determine the optimal wash settings. This process usually takes a few minutes, but if your washer is staying on sensing, it can be a sign of a problem.
Possible Causes of the Issue
There are several reasons why your Whirlpool washer might be staying on sensing. Here are some possible causes:
- Imbalanced or Overloaded Washer: If the washer is not properly balanced or is overloaded, it can cause the sensing cycle to malfunction.
- Clogged or Faulty Water Inlet Hoses: Clogged or faulty water inlet hoses can prevent the washer from filling with water, causing the sensing cycle to stay on.
- Defective Water Level Sensor: The water level sensor is responsible for detecting the water level in the washer. If it’s defective, the washer may stay on sensing.
- Loose or Faulty Connections: Loose or faulty connections between the washer’s electrical components can cause the sensing cycle to malfunction.
- Software Glitches: Like any electronic device, washers can experience software glitches that can cause the sensing cycle to stay on.
Troubleshooting Steps
Now that we’ve identified the possible causes, let’s move on to the troubleshooting steps. Follow these steps to resolve the issue:
Step 1: Check the Washer’s Balance and Load
- Ensure the washer is properly balanced and levelled.
- Check if the washer is overloaded. Remove some clothes if necessary.
- Run a test cycle to see if the issue persists.
Step 2: Inspect the Water Inlet Hoses
- Check the water inlet hoses for any blockages or kinks.
- Ensure the hoses are securely connected to the washer and the water supply.
- Replace the hoses if necessary.
Step 3: Check the Water Level Sensor
- Locate the water level sensor, usually found at the bottom of the washer tub.
- Check if the sensor is clean and free of debris.
- If the sensor is faulty, replace it with a new one.
Step 4: Check the Electrical Connections
- Check the electrical connections between the washer’s components.
- Ensure all connections are secure and not loose.
- Consult a professional if you’re not comfortable with electrical work.
Step 5: Reset the Washer
- Unplug the washer from the power outlet.
- Press and hold the “Start” button for 5 seconds.
- Plug the washer back in and run a test cycle.
Advanced Troubleshooting and Solutions
If the above steps don’t resolve the issue, it’s time to move on to more advanced troubleshooting and solutions.
Checking the Washer’s Control Board
- The control board is the brain of the washer, responsible for controlling all its functions.
- If the control board is faulty, it can cause the sensing cycle to stay on.
- Consult a professional to diagnose and replace the control board if necessary.
Updating the Washer’s Software
- Like any electronic device, washers can benefit from software updates.
- Check the Whirlpool website for any software updates available for your washer model.
- Follow the instructions to update the software.
Replacing the Washer’s Water Pump
- The water pump is responsible for draining water from the washer.
- If the pump is faulty, it can cause the sensing cycle to stay on.
- Consult a professional to replace the water pump if necessary.
Conclusion
A Whirlpool washer staying on sensing can be frustrating, but it’s usually a sign of a minor issue that can be resolved with troubleshooting and DIY repairs. By following the steps outlined in this article, you should be able to identify and fix the problem. If the issue persists, it’s recommended to consult a professional for further assistance.
Remember to always follow safety precautions when working with electrical appliances, and never attempt to repair a washer if you’re not comfortable with DIY repairs.
Why does my Whirlpool washer get stuck on the sensing cycle?
Your Whirlpool washer may get stuck on the sensing cycle due to an issue with the load size or balance. The sensing cycle is designed to detect the size of the load and adjust the wash time accordingly. However, if the load is too small or unbalanced, the washer may have difficulty detecting it, causing it to get stuck in the sensing cycle.
To resolve this issue, try re-balancing the load or adding more clothes to the washer. You can also try resetting the washer by unplugging it from the power outlet, waiting for 30 seconds, and then plugging it back in. This will reset the washer’s controls and may resolve the issue.
How do I reset my Whirlpool washer to fix the sensing issue?
Resetting your Whirlpool washer can often resolve issues with the sensing cycle. To reset the washer, unplug it from the power outlet and wait for 30 seconds. This will allow the washer’s controls to reset. Then, plug the washer back in and try running a cycle again. If the issue persists, you may need to try a more advanced reset procedure, which can be found in your owner’s manual.
It’s also a good idea to check your owner’s manual for specific reset instructions, as the process may vary depending on the model of your washer. Additionally, if you’re not comfortable resetting the washer yourself, you can always contact a professional appliance repair technician for assistance.
What are some common causes of the sensing issue in Whirlpool washers?
There are several common causes of the sensing issue in Whirlpool washers. One of the most common causes is a faulty lid switch, which can prevent the washer from detecting the lid is closed. Another common cause is a malfunctioning pressure sensor, which can prevent the washer from detecting the water level. Additionally, issues with the washer’s control board or wiring can also cause the sensing issue.
Other causes of the sensing issue can include a clogged drain pump filter, a faulty water inlet valve, or a malfunctioning temperature sensor. To diagnose the issue, it’s a good idea to consult your owner’s manual or contact a professional appliance repair technician. They can help you identify the cause of the issue and recommend the necessary repairs.
Can a faulty lid switch cause my Whirlpool washer to get stuck on the sensing cycle?
Yes, a faulty lid switch can cause your Whirlpool washer to get stuck on the sensing cycle. The lid switch is responsible for detecting whether the lid is closed or open. If the lid switch is faulty, the washer may not be able to detect that the lid is closed, causing it to get stuck in the sensing cycle.
To diagnose a faulty lid switch, try checking the switch for any signs of wear or damage. You can also try cleaning the switch to ensure it’s free from debris. If the issue persists, you may need to replace the lid switch. It’s a good idea to consult your owner’s manual or contact a professional appliance repair technician for assistance with replacing the lid switch.
How do I check the drain pump filter on my Whirlpool washer?
Checking the drain pump filter on your Whirlpool washer is a relatively simple process. The location of the filter may vary depending on the model of your washer, but it’s usually located at the bottom of the washer or behind a panel. To access the filter, you may need to remove a few screws or clips.
Once you’ve accessed the filter, remove any debris or blockages that may be preventing the washer from draining properly. You can use a soft brush or cloth to clean the filter. If the filter is damaged or clogged beyond repair, you may need to replace it. It’s a good idea to consult your owner’s manual for specific instructions on how to check and clean the drain pump filter on your Whirlpool washer.
Can I fix the sensing issue on my Whirlpool washer myself, or do I need to call a repair technician?
Depending on the cause of the sensing issue, you may be able to fix it yourself. If the issue is caused by a simple problem such as an unbalanced load or a clogged drain pump filter, you can try resolving it yourself. However, if the issue is caused by a more complex problem such as a faulty lid switch or a malfunctioning control board, it’s usually best to call a professional appliance repair technician.
A professional repair technician will have the necessary training and experience to diagnose and repair complex issues with your Whirlpool washer. They will also have access to the necessary replacement parts and tools to ensure the repair is done correctly. If you’re not comfortable attempting to repair the washer yourself, it’s always best to err on the side of caution and call a professional.
How can I prevent the sensing issue from happening again on my Whirlpool washer?
To prevent the sensing issue from happening again on your Whirlpool washer, there are a few steps you can take. First, make sure to always balance the load properly before running a cycle. This will help prevent issues with the washer’s sensing cycle.
Additionally, regular maintenance can help prevent issues with the washer’s sensors and controls. This includes cleaning the drain pump filter regularly and checking the washer’s hoses and connections for any signs of wear or damage. By following these tips, you can help ensure your Whirlpool washer runs smoothly and efficiently for years to come.